Room System & PSTN Call failures

Incident Report for BlueJeans by Verizon

Resolved

This incident has been resolved.

Posted Jan 03, 2024 - 12:45 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 03, 2024 - 11:50 PST

Update

Issue is being identified and the engineering team is continuing to investigate.

Posted Jan 03, 2024 - 09:23 PST

Update

We are continuing to investigate this issue.

Posted Jan 03, 2024 - 07:02 PST

Investigating

We are currently investigating PSTN and Room System call connectivity issues for both H.323 & SIP dialling methods. Please use alternate way (Desktop or Mobile) to join your meetings.

Posted Jan 03, 2024 - 06:00 PST

This incident affected: BlueJeans PSTN (Dial-in Phone Number).