Blue Jeans Network Status

All Systems Operational

Dial-in Phone Number Access Operational

BlueJeans Meetings Operational

Scheduling Operational

Web Access to bluejeans.com pages Operational

BlueJeans Events Operational

BlueJeans Rooms Operational

Command Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 21, 2018

No incidents reported today.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

Intermittent connection issues in APAC region

Resolved - Monitoring period confirmed no connectivity issues.
Jul 18, 09:39 PDT

Monitoring - Some users may have experienced connectivity issues in Asia Pacific region within the past hour. Engineers have resolved the issue, and are currently monitoring.
Jul 18, 09:00 PDT

Jul 17, 2018

No incidents reported.

Jul 16, 2018

Some users may face difficulty logging into their accounts and connecting to meetings.

Resolved - Login & Connectivity issues fully resolved. No issues seen since 7:38 AM Pacific.
Jul 16, 08:14 PDT

Monitoring - The Intermittent login issues were isolated to few minutes at the top of the hour. Engineers have resolved the issue and are currently monitoring.
Jul 16, 07:38 PDT

Investigating - Engineers are currently investigating login failures and some users facing difficulty joining meetings.
Jul 16, 06:00 PDT

Intermittent connectivity issues for some users, from browsers in Europe. Some users may face issues logging in and connecting to meetings.

Resolved - Connectivity issues on browsers from Europe has now been resolved.
Jul 16, 07:12 PDT

Investigating - Some users in the EMEA region may experience connectivity issues joining meetings from Chrome and Firefox. Please use our desktop app to join meetings. Our engineers are investigating the issue.
Jul 16, 06:58 PDT

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

Potential connection issues with US East Coast endpoints

Resolved - Connectivity issues fully resolved. Services began recovery at 11:30 am Pacific time. No issues seen since noon Pacific.
Jul 11, 13:43 PDT

Monitoring - Engineers report US East Coast endpoints are now connecting as expected. Moving to monitoring mode.
Jul 11, 12:12 PDT

Identified - BlueJeans engineers have identified the problem, isolated to our East Coast US PoP. They are working to fully restore any connection issues.
Jul 11, 11:40 PDT

Update - Some endpoints in the US East Coast may see potential issues joining or staying connected to BlueJeans Meetings. Engineers are investigating.
Jul 11, 10:49 PDT

Investigating - Some endpoints in the US East Coast may see potential issues joining or staying connected to BlueJeans Meetings. Engineers are investigating.
Jul 11, 10:36 PDT

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.