Blue Jeans Network Status

All Systems Operational

Dial-in Phone Number Access Operational

BlueJeans Meetings Operational

Scheduling Operational

Web Access to bluejeans.com pages Operational

BlueJeans Events Operational

BlueJeans Rooms Operational

Command Center Operational

BlueJeans Teams Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 8, 2020

No incidents reported today.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

Team Gateway- Intermittent call drops

Resolved - This incident is now resolved.
Jul 3, 03:10 PDT

Monitoring - MS team has applied a resolution across all regions and test calls has been successful. We will continue to monitor the service for next 30 minutes.
Jul 3, 02:37 PDT

Identified - BlueJeans is working with Microsoft teams and have identified the root cause and working towards mitigating this incident further.
Jul 3, 02:25 PDT

Investigating - BlueJeans team acknowledges an ongoing incident related to Microsoft Teams Gateway, where subset of VTC users would get disconnected from an active Teams Meeting. A workaround is to manually rejoin the meeting. BlueJeans team is working on mitigating the issue at the earliest.
Jul 3, 01:50 PDT

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

Teams Gateway connectivity.

Resolved - We have taken steps to resolve the issue.
Jun 29, 18:52 PDT

Investigating - We are currently investigating connectivity issues with our Teams Gateway in some regions.
Jun 29, 18:35 PDT

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.