Blue Jeans Network Status

All Systems Operational

About This Site

Welcome to BlueJeans by Verizon's status page

Dial-in Phone Number Access Operational

BlueJeans Meetings Operational

Scheduling Operational

Web Access to bluejeans.com pages Operational

BlueJeans Events Operational

BlueJeans Rooms Operational

Command Center Operational

BlueJeans Teams Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 23, 2020

No incidents reported today.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

Call Quality & Call drops

Resolved - This incident has been resolved.
Nov 19, 09:38 PST

Monitoring - With no call drops seen post 7AM PST, we continue to monitor the service and investigate the root cause.
Nov 19, 08:12 PST

Update - We are continuing to investigate this issue.
Nov 19, 07:51 PST

Investigating - We are currently investigating in-meeting quality degradation and possible call drops. Engineers are working on a resolution.
Nov 19, 06:30 PST

Nov 18, 2020

Investigating access to Events & Command-Center

Resolved - This issue has now been resolved.
Nov 18, 19:09 PST

Update - We are continuing to investigate issues with joining events, accessing the Command Center & Events page on the web.
Nov 18, 18:39 PST

Update - We are continuing investigate access to Events & Command-Center. Accessing shared recordings links is also currently being investigated.
Nov 18, 18:31 PST

Investigating - We are currently investigating issues with accessing Events & Command Center on the web app. Please join events using the mobile app.
Nov 18, 18:07 PST

Nov 17, 2020

Intermittent Connectivity Issues

Resolved - This incident has been resolved.
Nov 17, 22:30 PST

Monitoring - Between 9:20 & 9:52 PM PST a small subset of users may have experienced intermittent call joining failures. The issue has been mitigated and is actively being monitored.
Nov 17, 22:00 PST

Nov 16, 2020

Resolved - This incident has been resolved.
Nov 16, 10:08 PST

Update - Based on our monitoring, things look stable and this issue has now been resolved.
Nov 16, 10:08 PST

Monitoring - The issue has now been resolved and we are currently monitoring.
Nov 16, 09:45 PST

Update - Our team is continuing to work on addressing the issue. Please launch the desktop app to join meetings.
Nov 16, 09:40 PST

Investigating - We are currently investigating some login & join issues using meeting links. Please launch the desktop app and join meetings. Our team is currently investigating.
Nov 16, 08:54 PST

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.

Nov 10, 2020

Call Drops

Resolved - The issue has been resolved at this point and we will continue to monitor the resolution.
Nov 10, 08:38 PST

Monitoring - Issue has been mitigated at this point and we continue to monitor the resolution.
Nov 10, 07:54 PST

Investigating - We are currently seeing a small subset of users being dropped from their active meetings. We are actively monitoring and will continue to provide updates to this status page.
Nov 10, 07:24 PST

Call drops

Resolved - Between 06:25 to 07:08 AM PST a small subset of users may have experienced drops from their active meetings. The system has recovered and we are actively monitoring.
Nov 10, 07:09 PST

Nov 9, 2020

No incidents reported.