All Systems Operational
Dial-in Phone Number Access ? Operational
BlueJeans Meetings ? Operational
Scheduling ? Operational
Web Access to bluejeans.com pages ? Operational
BlueJeans Events ? Operational
BlueJeans Rooms ? Operational
Command Center ? Operational
BlueJeans Teams Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2019

No incidents reported today.

Dec 6, 2019

No incidents reported.

Dec 5, 2019
Resolved - This incident has been resolved.
Dec 5, 02:00 PST
Monitoring - We have fixed the issue. Users from Europe region will now be able to join Teams Gateway meeting. We will continue to monitor the fix.
Dec 5, 01:50 PST
Identified - BlueJeans acknowledges that subset of users from Europe region are unable to join the Teams gateway meeting. User may receive "connection error" while connecting. We are working towards mitigating the issue.
Dec 5, 01:30 PST
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
Resolved - Monitoring is successful, no further reports. Both Meetings and Events platform is operational.
Nov 29, 07:09 PST
Monitoring - Meetings service is now up and running, users can login and join the meetings. We will continue to monitor the service for next 30 minutes.
Nov 29, 06:45 PST
Update - The issue has been identified and a fix is being implemented. Events service is now up.
Nov 29, 06:34 PST
Identified - Events services is now up and users can login to the service. Team is continuing to mitigate the meetings join issue.
Nov 29, 06:34 PST
Investigating - BlueJeans team acknowledges an incident related to subset of users unable to join Meetings and Events services. We are working towards mitigating the issue.
Nov 29, 06:01 PST
Nov 28, 2019
Resolved - This incident has been resolved.
Nov 28, 00:49 PST
Update - We are continuing to monitor for any further issues.
Nov 28, 00:06 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 23:06 PST
Identified - Intermittent connectivity & Login issues are affecting some participants in Blue Jeans meetings. Engineers are working on a resolution.
Nov 27, 22:30 PST
Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019
Completed - The scheduled maintenance has been completed.
Nov 23, 12:00 PST
Scheduled - Between Friday 7 PM PST to Saturday at Noon , we will be performing upgrades. We do not expect any interruptions to meetings. Please disconnect and rejoin your meetings if you experience any disruptions.
Nov 21, 17:11 PST