All Systems Operational
Dial-in Phone Number Access   ? Operational
BlueJeans Meetings   ? Operational
Scheduling   ? Operational
Web Access to bluejeans.com pages   ? Operational
BlueJeans Events   ? Operational
BlueJeans Rooms   ? Operational
Command Center   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2018

No incidents reported today.

Sep 17, 2018
Resolved - This incident has been resolved.
Sep 17, 13:11 PDT
Monitoring - Engineering has mitigated the issue and are currently monitoring.
Sep 17, 11:25 PDT
Investigating - We are currently experiencing a problem with joining meetings. Existing meeting are working fine.
Sep 17, 11:10 PDT
Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.

Sep 6, 2018
Resolved - This incident has been resolved. Monitoring period confirmed no connectivity issues.
Sep 6, 00:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 23:46 PDT
Investigating - Engineers are currently investigating connectivity issues via Lync/ S4B using the direct dial string meetingid@lync.bluejeans.com. As a workaround please connect using meet@lync.bluejeans.com URL and then enter the Meeting details OR use BlueJeans App to join meeting.
Sep 5, 22:45 PDT
Sep 5, 2018
Resolved - The connectivity issue has been completely mitigated and is now resolved.
Sep 5, 12:07 PDT
Update - We are continuing to monitor for any further issues.
Sep 5, 09:50 PDT
Monitoring - Engineers have mitigated the connectivity issue and are now monitoring.
Sep 5, 09:29 PDT
Update - We are continuing to investigate connectivity issues for a small subset of users in the east coast.
Sep 5, 09:04 PDT
Investigating - We are currently investigating connectivity issues for a small subset of users in the east coast.
Sep 5, 08:35 PDT
Resolved - This incident has been resolved. We have not heard of any issues since 11:15am, 4th Sept PST.
Sep 5, 01:28 PDT
Monitoring - Refer to https://status.office365.com/ for updates.
Sep 4, 11:49 PDT
Identified - As per https://status.office365.com/, Microsoft has identified the problem.
Sep 4, 10:07 PDT
Monitoring - Refer to https://status.office365.com/ for updates.
Sep 4, 10:08 PDT
Investigating - Our BlueJeans O365 Add-in is affected by the Microsoft Office 365 service outage. Scheduling One-Time Meetings and updating previously scheduled One-Time Meetings will fail.

As a work-around, please schedule meetings using your Personal ID in Office 365 or through the BlueJeans web app.

Please refer to the Office 365 service health status ID: MO147606 for more information, https://status.office365.com/
Sep 4, 10:06 PDT