All Systems Operational
Dial-in Phone Number Access ? Operational
BlueJeans Meetings ? Operational
Scheduling ? Operational
Web Access to bluejeans.com pages ? Operational
BlueJeans Events ? Operational
BlueJeans Rooms ? Operational
Command Center ? Operational
BlueJeans Teams Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 1, 2020

No incidents reported today.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020
Resolved - The Brazil number is now operational.
May 27, 22:00 PDT
Identified - We have identified problems dialing into our Brazil Toll Free Number- +55.11.3958.7770 and are actively working with our PSTN provider to get this fixed at the earliest.
May 27, 09:00 PDT
Resolved - This incident has been resolved.
May 27, 08:13 PDT
Update - We are continuing to monitor for any further issues.
May 27, 08:04 PDT
Monitoring - The issue has been mitigated. We are continuing to monitor the service.
May 27, 08:03 PDT
Update - We have mitigated the issue and are continuing to investigate the root cause.
May 27, 07:26 PDT
Investigating - Intermittent connectivity issues are affecting small subset of participants joining a meeting. Engineers are currently investigating to resolve the issues.
May 27, 07:17 PDT
May 26, 2020

No incidents reported.

May 25, 2020
Resolved - This incident has been resolved.
May 25, 04:18 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 02:26 PDT
Identified - Intermittent connectivity issues are affecting small subset of participants joining from Europe region. We have mitigated the issues for now and our team is working on a fix.
May 24, 23:30 PDT
May 24, 2020
May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Resolved - This incident has been resolved.
May 21, 16:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 16:06 PDT
Update - We are continuing to investigate this issue.
May 21, 16:02 PDT
Investigating - Access to www.bluejeans.com is currently not possible at this time. Sub-pages such as https://bluejeans.com/login or your custom landing page https://companyname.bluejeans.com/ are not experiencing any issues, so you can still access your account.
May 21, 16:00 PDT
Resolved - This incident has been resolved. Incident Impact was roughly between 9:44AM & 10:24AM PDT.
May 21, 10:35 PDT
Monitoring - Intermittent connectivity issues are affecting small subset of participants joining from Europe region. The issue is now resolved.
May 21, 10:24 PDT
May 20, 2020
Resolved - This incident has been resolved.
May 20, 12:45 PDT
Monitoring - Our engineers have mitigated the issue and we are currently monitoring.
May 20, 12:06 PDT
Update - We are continuing to work on a fix for this issue.
May 20, 11:44 PDT
Identified - We are currently investigating login and connectivity issues for a subset of users. Our engineers are investigating.
May 20, 11:20 PDT
Resolved - Between 7:00 AM - 8:10 AM PST, a very small subset of users may have had difficulty connecting to meetings. Our engineers have since addressed the issue.
May 20, 08:17 PDT
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.