Blue Jeans Network Status

All Systems Operational

Dial-in Phone Number Access Operational

BlueJeans Meetings Operational

Scheduling Operational

Web Access to bluejeans.com pages Operational

BlueJeans Events Operational

BlueJeans Rooms Operational

Command Center Operational

BlueJeans Teams Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 7, 2019

No incidents reported today.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

Subset of users in Europe region unable to connect to Teams gateway

Resolved - This incident has been resolved.
Dec 5, 02:00 PST

Monitoring - We have fixed the issue. Users from Europe region will now be able to join Teams Gateway meeting. We will continue to monitor the fix.
Dec 5, 01:50 PST

Identified - BlueJeans acknowledges that subset of users from Europe region are unable to join the Teams gateway meeting. User may receive "connection error" while connecting. We are working towards mitigating the issue.
Dec 5, 01:30 PST

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

Subset of Users unable to join Meetings and Events service.

Resolved - Monitoring is successful, no further reports. Both Meetings and Events platform is operational.
Nov 29, 07:09 PST

Monitoring - Meetings service is now up and running, users can login and join the meetings. We will continue to monitor the service for next 30 minutes.
Nov 29, 06:45 PST

Update - The issue has been identified and a fix is being implemented. Events service is now up.
Nov 29, 06:34 PST

Identified - Events services is now up and users can login to the service. Team is continuing to mitigate the meetings join issue.
Nov 29, 06:34 PST

Investigating - BlueJeans team acknowledges an incident related to subset of users unable to join Meetings and Events services. We are working towards mitigating the issue.
Nov 29, 06:01 PST

Nov 28, 2019

Intermittent Service Disruption

Resolved - This incident has been resolved.
Nov 28, 00:49 PST

Update - We are continuing to monitor for any further issues.
Nov 28, 00:06 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 23:06 PST

Identified - Intermittent connectivity & Login issues are affecting some participants in Blue Jeans meetings. Engineers are working on a resolution.
Nov 27, 22:30 PST

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

Blue Jeans Maintenance Notice

Completed - The scheduled maintenance has been completed.
Nov 23, 12:00 PST

Scheduled - Between Friday 7 PM PST to Saturday at Noon , we will be performing upgrades. We do not expect any interruptions to meetings. Please disconnect and rejoin your meetings if you experience any disruptions.
Nov 21, 17:11 PST