All Systems Operational
Dial-in Phone Number Access ? Operational
BlueJeans Meetings ? Operational
Scheduling ? Operational
Web Access to bluejeans.com pages ? Operational
BlueJeans Events ? Operational
BlueJeans Rooms ? Operational
Command Center ? Operational
BlueJeans Teams Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 21, 2019

No incidents reported today.

Apr 20, 2019

No incidents reported.

Apr 19, 2019
Resolved - Incident is now resolved.
Apr 19, 02:20 PDT
Monitoring - Incident has been resolved and is currently under monitoring. Users can now join meetings and rooms platform via Webrtc and Blue app.
Apr 19, 01:42 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 19, 01:41 PDT
Investigating - BlueJeans acknowledges an incident related to subset of users from Europe region unable to join and connect to meetings platform. Calls via PSTN/room system is working fine.

BlueJeans team is working on resolving the incident.
Apr 19, 01:06 PDT
Apr 18, 2019
Completed - The scheduled maintenance has been completed.
Apr 18, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 17:00 PDT
Scheduled - On Thursday from approximately 5:00 pm to 6:30 pm PST (GMT-7), we will be performing network maintenance on our Lync servers. We do not expect any disruption in service during this time.
Apr 18, 11:59 PDT
Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019
Resolved - This incident has been resolved.
Apr 10, 10:23 PDT
Monitoring - Engineers have mitigated the quality degradation issues on meetings for small subset of EU users and are currently monitoring.
Apr 10, 08:51 PDT
Identified - We are currently working on resolving quality degradation issues on meetings for a small subset of users belonging to EU region.
Apr 10, 08:36 PDT
Resolved - This incident has been resolved.
Apr 10, 05:25 PDT
Monitoring - Between 5:00 and 5:25 AM PST a small subset of users would have experienced connectivity issues while joining to meetings. This issue has been isolated and resolved.
Apr 10, 05:00 PDT
Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.