Blue Jeans Network Status

All Systems Operational

Dial-in Phone Number Access Operational

BlueJeans Meetings Operational

Scheduling Operational

Web Access to bluejeans.com pages Operational

BlueJeans Events Operational

BlueJeans Rooms Operational

Command Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2018

No incidents reported today.

Sep 17, 2018

Intermittent issues joining meetings

Resolved - This incident has been resolved.
Sep 17, 13:11 PDT

Monitoring - Engineering has mitigated the issue and are currently monitoring.
Sep 17, 11:25 PDT

Investigating - We are currently experiencing a problem with joining meetings. Existing meeting are working fine.
Sep 17, 11:10 PDT

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.

Sep 6, 2018

Connectivity Issues for Lync/ Skype for Business

Resolved - This incident has been resolved. Monitoring period confirmed no connectivity issues.
Sep 6, 00:26 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 23:46 PDT

Investigating - Engineers are currently investigating connectivity issues via Lync/ S4B using the direct dial string meetingid@lync.bluejeans.com. As a workaround please connect using meet@lync.bluejeans.com URL and then enter the Meeting details OR use BlueJeans App to join meeting.
Sep 5, 22:45 PDT

Sep 5, 2018

Intermittent connectivity Issues

Resolved - The connectivity issue has been completely mitigated and is now resolved.
Sep 5, 12:07 PDT

Update - We are continuing to monitor for any further issues.
Sep 5, 09:50 PDT

Monitoring - Engineers have mitigated the connectivity issue and are now monitoring.
Sep 5, 09:29 PDT

Update - We are continuing to investigate connectivity issues for a small subset of users in the east coast.
Sep 5, 09:04 PDT

Investigating - We are currently investigating connectivity issues for a small subset of users in the east coast.
Sep 5, 08:35 PDT

BlueJeans' O365 Add-in not working

Resolved - This incident has been resolved. We have not heard of any issues since 11:15am, 4th Sept PST.
Sep 5, 01:28 PDT

Monitoring - Refer to https://status.office365.com/ for updates.
Sep 4, 11:49 PDT

Identified - As per https://status.office365.com/, Microsoft has identified the problem.
Sep 4, 10:07 PDT

Monitoring - Refer to https://status.office365.com/ for updates.
Sep 4, 10:08 PDT

Investigating - Our BlueJeans O365 Add-in is affected by the Microsoft Office 365 service outage. Scheduling One-Time Meetings and updating previously scheduled One-Time Meetings will fail.

As a work-around, please schedule meetings using your Personal ID in Office 365 or through the BlueJeans web app.

Please refer to the Office 365 service health status ID: MO147606 for more information, https://status.office365.com/
Sep 4, 10:06 PDT