All Systems Operational

About This Site

Welcome to BlueJeans by Verizon's status page

Dial-in Phone Number Access ? Operational
BlueJeans Meetings ? Operational
Scheduling ? Operational
Web Access to bluejeans.com pages ? Operational
BlueJeans Events ? Operational
BlueJeans Rooms ? Operational
Command Center ? Operational
BlueJeans Teams Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021
Completed - The scheduled maintenance has been completed.
Oct 22, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 21:01 PDT
Scheduled - On Friday October 22nd, from approximately 9 PM to 10 PM PDT (GMT-7), we will be performing network maintenance. During this window, Room systems calling into Meetings and Events using FQDN or old IP (199.48.152.152) will experience call drop or joining issues. Calls placed to the new IP address (104.238.247.247/104.238.244.244) will not be affected
Oct 19, 11:41 PDT
Oct 21, 2021

No incidents reported.

Oct 20, 2021
Resolved - The incident has been resolved. Thank you for your patience!
Oct 20, 10:52 PDT
Monitoring - The issue has been resolved and we are monitoring the situation to make sure everything is working smoothly again. If you are unable to login please clear cache and close the browser in which you are unable to login, then reopen your browser.
Oct 20, 08:54 PDT
Identified - The intermittent issue has been identified and a fix is being implemented.
Oct 20, 08:15 PDT
Update - We continue to investigate this issue, which is resolving for some users over time.
Oct 20, 07:34 PDT
Update - Team continues to investigate the root cause. The issue is intermittent in nature.
Oct 20, 05:33 PDT
Investigating - We are currently investigating login issues on browser. Login on desktop & mobile app is working fine.
Oct 20, 04:26 PDT
Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Resolved - This incident has been resolved.
Oct 15, 08:34 PDT
Investigating - We have received reports of few customers intermittently unable to connect to meetings from Room system using the new IPs 104.238.247.247/104.238.244.244. We are currently investigating the cause and in the interim we request the affected users to dial the old IP 199.48.152.152 or FQDN bjn.vc to successfully connect to meetings.
Oct 15, 07:18 PDT
Oct 14, 2021
Resolved - This incident has been resolved.
Oct 14, 12:05 PDT
Identified - The issue has been identified and our Engineers are working on addressing it.
Oct 14, 11:30 PDT
Investigating - We have received reports of few customers intermittently unable to connect to meetings from Room system using the new IPs 104.238.247.247/104.238.244.244. We are currently investigating the cause and in the interim we request the affected users to dial the old IP 199.48.152.152 or FQDN bjn.vc to successfully connect to meetings.
Oct 14, 09:30 PDT
Oct 13, 2021
Resolved - It was confirmed that this was an email from BlueJeans that was sent in error. We apologize for any concerns this has raised and the issue has been corrected.
Oct 13, 09:57 PDT
Investigating - We have received reports of customers receiving an email from store@bluejeans.com. We are currently investigating and will update once we have more information.
Oct 13, 09:37 PDT
Resolved - This incident has been resolved.
Oct 13, 05:21 PDT
Identified - The issue has been Identified and our engineers are working on a fix for the issue.
Oct 13, 01:58 PDT
Investigating - We are currently investigating an issue where subset of VTC (Room System) users are facing intermittent connectivity and Low Quality in Teams Gateway meeting.
Oct 13, 00:06 PDT