All Systems Operational
Dial-in Phone Number Access ? Operational
BlueJeans Meetings ? Operational
Scheduling ? Operational
Web Access to bluejeans.com pages ? Operational
BlueJeans Events ? Operational
BlueJeans Rooms ? Operational
Command Center ? Operational
BlueJeans Teams Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2020

No incidents reported today.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020
Resolved - This incident is resolved.
Sep 21, 08:16 PDT
Monitoring - BlueJeans team acknowledges, that a subset of users on BlueJeans meeting platform may have experienced connectivity issue with Roster and chat functionality. Team has resolved the issue for now and currently monitoring.
Sep 21, 07:49 PDT
Sep 20, 2020
Completed - The scheduled maintenance has been completed.
Sep 20, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 21:30 PDT
Scheduled - On Saturday, 19th Sept, 2020, from approximately 21:30 pm to 12:30 am PDT (GMT-8), we will be performing maintenance activity on Canvas integration. During this window, access to Canvas integration would not be available. There is no impact to our Meetings and Events platforms.
Sep 18, 12:21 PDT
Sep 19, 2020
Sep 18, 2020

No incidents reported.

Sep 17, 2020
Resolved - Users only from US region would have faced difficulty dialing into MS Teams meeting via BlueJeans Gateway between 5:34pm-6:07pm PDT. The issue has since been mitigated and is working as expected.
Sep 17, 18:30 PDT
Resolved - This incident has been resolved.
Sep 17, 10:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 09:13 PDT
Investigating - Intermittent connectivity issues are affecting some participants in Blue Jeans meetings. Engineers are working on a resolution.
Sep 17, 08:20 PDT
Sep 16, 2020
Resolved - This incident has been resolved.
Sep 16, 07:54 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 06:45 PDT
Identified - We have identified connectivity issue with 2 of our Canada dial-in numbers: +14169002956 & +14387883021 and our PSTN provider is working to resolve the issue. While we work to fix these numbers, please use our alternate dial-in numbers to join your meeting: +16478468570 , +16479465611 (Ontario)
Sep 15, 07:30 PDT
Sep 15, 2020
Sep 14, 2020

No incidents reported.