Blue Jeans Network Status

All Systems Operational

Dial-in Phone Number Access Operational

BlueJeans Meetings Operational

Scheduling Operational

Web Access to bluejeans.com pages Operational

BlueJeans Events Operational

BlueJeans Rooms Operational

Command Center Operational

BlueJeans Teams Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 1, 2020

No incidents reported today.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

Brazil PSTN Number

Resolved - The Brazil number is now operational.
May 27, 22:00 PDT

Identified - We have identified problems dialing into our Brazil Toll Free Number- +55.11.3958.7770 and are actively working with our PSTN provider to get this fixed at the earliest.
May 27, 09:00 PDT

Intermittent Connectivity Issues

Resolved - This incident has been resolved.
May 27, 08:13 PDT

Update - We are continuing to monitor for any further issues.
May 27, 08:04 PDT

Monitoring - The issue has been mitigated. We are continuing to monitor the service.
May 27, 08:03 PDT

Update - We have mitigated the issue and are continuing to investigate the root cause.
May 27, 07:26 PDT

Investigating - Intermittent connectivity issues are affecting small subset of participants joining a meeting. Engineers are currently investigating to resolve the issues.
May 27, 07:17 PDT

May 26, 2020

No incidents reported.

May 25, 2020

Connectivity Issues- Europe region

Resolved - This incident has been resolved.
May 25, 04:18 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 02:26 PDT

Identified - Intermittent connectivity issues are affecting small subset of participants joining from Europe region. We have mitigated the issues for now and our team is working on a fix.
May 24, 23:30 PDT

May 24, 2020

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

The bluejeans.com home page is currently inaccessible

Resolved - This incident has been resolved.
May 21, 16:44 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 16:06 PDT

Update - We are continuing to investigate this issue.
May 21, 16:02 PDT

Investigating - Access to www.bluejeans.com is currently not possible at this time. Sub-pages such as https://bluejeans.com/login or your custom landing page https://companyname.bluejeans.com/ are not experiencing any issues, so you can still access your account.
May 21, 16:00 PDT

Connectivity Issues- Europe region

Resolved - This incident has been resolved. Incident Impact was roughly between 9:44AM & 10:24AM PDT.
May 21, 10:35 PDT

Monitoring - Intermittent connectivity issues are affecting small subset of participants joining from Europe region. The issue is now resolved.
May 21, 10:24 PDT

May 20, 2020

Connectivity issues

Resolved - This incident has been resolved.
May 20, 12:45 PDT

Monitoring - Our engineers have mitigated the issue and we are currently monitoring.
May 20, 12:06 PDT

Update - We are continuing to work on a fix for this issue.
May 20, 11:44 PDT

Identified - We are currently investigating login and connectivity issues for a subset of users. Our engineers are investigating.
May 20, 11:20 PDT

Intermittent connectivity issues

Resolved - Between 7:00 AM - 8:10 AM PST, a very small subset of users may have had difficulty connecting to meetings. Our engineers have since addressed the issue.
May 20, 08:17 PDT

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.