Degraded Audio Issues

Incident Report for BlueJeans by Verizon

Resolved

This incident has been resolved.

Posted Dec 05, 2023 - 04:06 PST

Monitoring

We have redirected the impacted traffic to mitigate this issue for new meetings that will start after 3:18am PST. If you experience this issue in your meeting, please restart the meeting which should resolve it.

Posted Dec 05, 2023 - 03:18 PST

Identified

A small set of BlueJeans Meetings experienced degraded audio experience. We are actively working to resolve this issue. BlueJeans Events are not impacted.

Posted Dec 05, 2023 - 02:00 PST