We have identified and fixed the issue. All services are up and running.
Jan 17, 02:36 PST
Our engineers have identified the issue and fixed. We are in the process of testing all services one by one to make sure it is completely up and running. We will post an update once all services are tested and running.
Jan 17, 02:24 PST
Engineers are still continuing to work on resolving the issue.
Jan 17, 02:09 PST
Network issue in our San Jose POP identified to be a switch issue. Engineers continuing to work on resolving it.
Jan 17, 00:12 PST
The issue has been isolated to our network in the San Jose POP. We have engineers working in the datacenter on resolving the issue.
Jan 16, 23:02 PST
Network is down. Engineers working to restore system.
Jan 16, 20:59 PST