All Systems Operational
Dial-in Phone Number Access ? Operational
Meeting Rooms ? Operational
Scheduling ? Operational
Web Access to bluejeans.com pages ? Operational
Primetime ? Operational
Huddle Rooms ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 26, 2017

No incidents reported today.

Apr 25, 2017

No incidents reported.

Apr 24, 2017
Resolved - This incident has been resolved.
Apr 24, 08:00 PDT
Monitoring - The issue has been resolved and the system is currently under monitoring.
Apr 24, 07:58 PDT
Identified - The issue has been identified and engineers are working on resolving it.
Apr 24, 07:37 PDT
Investigating - Intermittent room system connection issues are being investigated.
Apr 24, 07:24 PDT
Service has completely recovered and all services are back to normal.
Apr 24, 08:00 PDT
Apr 23, 2017

No incidents reported.

Apr 22, 2017
Some users may have experienced disconnects on H323 Room Systems today (PDT day time) and Intermittent connectivity issues from SIP Room Systems between 6:44pm & 8:24pm today. The issues have been resolved.
Apr 22, 18:45 PDT
Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017
A small subset of users were unable to connect to meetings from BlueJeans Desktop, Mobile Apps and Huddle Rooms. Room systems and connections from browsers were not affected. The issue was identified and rectified at 6:55 AM PDT
Apr 19, 06:10 PDT
Apr 18, 2017

No incidents reported.

Apr 17, 2017
Resolved - Engineering team confirms room system connections (H323 & SIP) issues are resolved.
Apr 17, 01:00 PDT
Monitoring - Services recovered at 12:20am PDT. Our engineering team is closely monitoring the service.
Apr 17, 00:47 PDT
Investigating - Room system connections (H323 & SIP) are failing intermittently. Our engineering team is investigating the cause.
Apr 16, 23:48 PDT
Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017

No incidents reported.