Unable to join Teams meetings via BlueJeans Teams Gateway

Incident Report for BlueJeans by Verizon

Resolved

This incident has been resolved.

Posted Oct 30, 2019 - 03:15 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 30, 2019 - 03:00 PDT

Update

Our engineering team has identified the issue and they are actively working on a fix.

Posted Oct 30, 2019 - 02:50 PDT

Update

We are continuing to investigate this issue.

Posted Oct 30, 2019 - 02:07 PDT

Investigating

Our engineering team is currently investigating failures where users are not able to join Microsoft Teams meetings via BlueJeans Teams Gateway.

Posted Oct 30, 2019 - 01:15 PDT

This incident affected: BlueJeans Teams Gateway.