Packet loss observed on Europe connections

Incident Report for BlueJeans by Verizon

Resolved

This incident has been resolved.

Posted Oct 14, 2019 - 05:30 PDT

Monitoring

As per our monitoring, we noticed that packet loss has significantly reduced from around 2:30am PDT. We continue to monitor and investigate the root cause.

Posted Oct 14, 2019 - 02:30 PDT

Investigating

We are currently investigating packet loss issues observed on users connecting to our Europe pop.

Posted Oct 14, 2019 - 00:45 PDT

This incident affected: BlueJeans Meetings.