Video Upload failure

Incident Report for BlueJeans by Verizon

Resolved

Our engineers have resolved the issue and are slow rolling the fix. Please reach out to Support if you continue to see the issue.

Posted Oct 10, 2019 - 13:41 PDT

Identified

Our engineers have identified the root cause of the issue and are working to address it.

Posted Oct 09, 2019 - 17:17 PDT

Investigating

A small subset of users may face difficulty uploading videos using the desktop app. While we work to resolve it, please go to https://bluejeans.com/videos/ to upload videos.

Posted Oct 09, 2019 - 14:00 PDT