Intermittent connectivity issues on PSTN & Rooms

Incident Report for BlueJeans by Verizon

Resolved

This incident has been resolved.

Posted Jul 26, 2019 - 11:00 PDT

Monitoring

Our engineers have addressed the issue and are currently monitoring. Please contact support if you experience any difficulty connecting to meetings.

Posted Jul 26, 2019 - 10:26 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 26, 2019 - 09:48 PDT

Investigating

We are investigating intermittent connectivity issues on room systems and PSTN number 408-740-7256. Please use alternate number 408.317.9253 to dial to BlueJeans meetings or BlueJeans mobile app if using phone.

Posted Jul 26, 2019 - 09:00 PDT

This incident affected: BlueJeans PSTN (Dial-in Phone Number).